How does Financial Counselling work?

Our Financial Counsellors can assist you by:

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• Assessing your income and advising on relevant entitlements, grants and concessions that may increase income and assist to pay or reduce your bills

• Provide information on schemes that assist people on low income to pay their bills in manageable ways

• Provide information on the availability of affordable loans and services to purchase necessary appliances

• Referral to Centrelink benefits to access housing support funds and Emergency Relief

• Assist you with budgeting and managing your money.

• Give advice to people struggling with personal debt.

• Offer advice and options to people with regards to personal debt issues and provide advocacy support where needed

• We provide advice about your rights regarding debt and debt collection credit law and practices.